Ottawa, Ontario

At Wild Birds Unlimited, we want you to continue to enjoy the beauty and joy birds bring to our lives in your own your backyard - especially now, while we stay close to home.  As our store is small, the safety of our customers and staff remains our first priority and we are not opening our door yet. However, to serve you better, we are adding CURBSIDE PICK-UP to our HOME DELIVERY service as a new non-contact shopping option. 

Non-contact Ordering Options: 

1. For HOME DELIVERY, order online at MyWBU Store Shop Now - parcels right to your door, either by our own staff or by Canada Post. We will do our best to deliver to you in 5-7 business days. Canada Post may take longer due to high volume. 

2. For SCHEDULED CURBSIDE PICK-UP, order online at MyWBU Store Shop Now. 

At check-out, select In-store Pick-up. A WBU team member will contact you to schedule a pick-up time - Monday to Friday, 11:00am to 3:00pm.

At the scheduled time, call our dedicated pick-up number visible at the curb, drive up to the curb, open your trunk and we will bring your order to you.

If you do not have a scheduled time, please do not come to the store. 

For customers living in QUEBEC requesting HOME DELIVERY, please send us your request including your phone number by e-mail at [email protected] and we will contact you about delivery by Canada Post. Please write Quebec Order in the subject line.

For customers living in QUEBEC requesting CURBSIDE PICK-UP, order online at MyWBU Store Shop Now, and proceed as outlined above. 

if you need help placing an online order, contact us by e-mail at [email protected] Remember to include a phone number so we may contact you either by phone or return e-mail. We will contact you as soon as we can. Please understand it may take 3-4 days to respond. For general inquiries, call us at 613-521-7333. We can't always get to the phone, but leave a message and we will get back to you.

We greatly appreciate your patience and understanding.

Enjoy the Birds!

WBU Ottawa Team