Ottawa, Ontario

We are OPEN again for Safe In-Store Shopping or Order Online for Home Delivery or Curbside Pickup

Wild Birds Unlimited Ottawa is OPEN once again for in-store shopping! 

Hours are 10:00am to 4:00pm Mon-Sat; closed on Sunday.

Our top priority is to provide a safe environment for you and for our staff. For the foreseeable future, a few things will be different in the store and we appreciate your patience as we all get back to feeling more "normal":

1. Store Cleaning Policies: Prior to reopening, our store has been thoroughly cleaned. During daily operations, our staff will use disinfectants to clean high-touch areas such as door handles, and the area near the checkout counter frequently. A more thorough cleaning will occur each night.

2. Social Distancing: We will observe social distancing policies by limiting the number of people in the store at any one time. For now, we will permit TWO CUSTOMERS ONLY in-store at once. As we cannot anticipate the numbers of shoppers at any given time, please be patient. When in the store, we ask that shoppers maintain a distance of at least 6' from others and follow the floor arrows.

3. Use of PPE: Ottawa Public Health has mandated the use of masks in indoor public spaces. Our staff will be wearing masks. We require that shoppers use the provided hand sanitizer on entering the store and wear a mask while in the store. We will have masks available for your use, if you do not have one.

4. Purchases: Please touch only what you intend to purchase. We will accept credit or debit for purchases; no cash.

And if you would prefer, you can keep your feeders filled by ORDERING ONLINE to have items delivered or to arrange for curbside pickup.

HERE'S HOW: 

1. HOME DELIVERY, order online at MyWBU Store SHOP NOW (above) - parcels right to your door, shipped through Canada Post. Please be mindful that high volume is causing some delays at Canada Post.  

2. For SCHEDULED CURBSIDE PICK-UP, order online at MyWBU Store SHOP NOW (above). At check-out, select IN-STORE PICKUP. A WBU team member will contact you to schedule a pick-up time. At the scheduled time, call our dedicated pick-up number visible at the curb, drive up to the curb, open your trunk and we will bring your order to you. 

3. For customers living in QUEBEC requesting HOME DELIVERY, please send us your request including your phone number by e-mail at [email protected] and we will contact you about delivery by Canada Post. Please write Quebec Order in the subject line. 

4. For customers living in QUEBEC requesting CURBSIDE PICK-UP, order online at MyWBU Store SHOP NOW, and proceed as outlined above.

if you need help placing an online order, contact us by e-mail at [email protected] Remember to include a phone number so we may contact you either by phone or return e-mail. We will contact you as soon as we can. For general inquiries or to order by phone, call us at 613-521-7333. We can't always get to the phone, but leave a message and we will get back to you.

We sincerely appreciate your support of our locally-owned small business. 

Be well!

The WBU Ottawa Team