Job Description: Sales Associate

Overview

The position of Sales Associate reports to the store manager and/or owner. 

To be a successful Wild Birds Unlimited Ottawa Sales Associate, these are our expectations: 

1. Understand that the high energy customer experience is the #1 priority.

2. Demonstrate a professional, positive and enthusiastic demeanour; share enthusiasm for birds and nature with customers.

3. Complete each OWL module as part of the High Energy Training in order to deliver the WBU high energy customer experience as the trusted local expert.

4. Enjoy using successful selling skills to satisfy the customer and complete the sale.

5. Read, understand and follow the Employee Handbook, including the WBU training and the Product Information Handbook.

6. Wear the logo name badge and logo apparel while working.

7. Complete the changing of displays, signing and the restocking of merchandise as directed by management.

8. Understand and communicate the store’s merchandise and target products to the customer.

9. Maintain good housekeeping standards to help present a clean and well-presented store; adhere to all store policies and procedures regarding personal and store security..

10. Adhere to all store policies and procedures regarding the ringing of all transactions, any administrative duties and scheduling.

11. Be a thoughtful and good communicator, and enjoy working with a high-energy team!